Recent Posts

My Floors Sustained Damage in A Fire, How Do I Fix Them?

5/22/2020 (Permalink)

A fire burning on hardwood floors. SERVPRO can help you through every step of your Oceanside fire damage.

SERVPRO Uses a Variety of Techniques, Equipment, and Products to Repair Your Oceanside Floors

Fires can cause damage throughout your Oceanside home. Unfortunately, damage often appears from the ceiling to the floors after a fire. Smoke residue manages to work its way into even the smallest nooks and crannies. Recovering after a fire can be complicated, requiring multiple restorations and deodorization methods. 

Will I Have to Rip Out My Floors? 

SERVPRO Technicians Make Every Attempt to Fix Your Flooring After a Fire

Dealing with fire damage throughout your Oceanside home can be completely overwhelming, especially when it is widespread. Restoration after a fire is multifaceted in that you need to remove and clean smoke residue, deodorize, and repair structural damage. Your flooring may be one of the last things that you notice if there is more widespread damage. If you have vinyl or wood flooring, smoke residue can settle into the porous surfaces and become almost impossible to remove through vacuuming, scrubbing, or other conventional methods. Our technicians may use rotary floor machines to strip damaged finish or deep clean carpets. 

 How Do Rotary Floor Machines Work? 

  • Brushes and drive blocks attached to the bottom of the machine agitate the flooring to clean the surface.
  • The strong movement of the brushes strips the flooring, removing any stubborn residue.
  • If cleaning carpet, there is a solution tank to aid in ease of cleaning carpets.
  • When needed, they apply the solution, release the solution, and move the roto machine in circles to work it into the carpet. 

Since there are different types of residue depending on the kind of smoke created by specific burning substances, various methods are employed to best clean and bring the home back to preloss status. In addition to cleaning your flooring, technicians use deodorization methods such as fogging to eliminate the evidence of a fire.

For assistance, contact SERVPRO of Long Beach / Oceanside 24/7 at (516) 536-1801.

To find out more about Oceanside, click here.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Oceanside, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Long Beach / Oceanside today at (516) 536-1801 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Can Water Intrusion or Flooding in Oceanside Lead to Microbial Growth?

5/14/2020 (Permalink)

SERVPRO drying equipment being used in water damaged room SERVPRO is available 24/7 to handle your water loss events.

Water Incidents in Oceanside can provide the Conditions for Uncontrolled Growth of Bacteria, Viruses, and Mold

Oceanside properties are at a high risk of water intrusion and should seek professional assistance to limit secondary harm.

What are the leading causes of water intrusion for beachfront properties?

Homeowners may frequently require professional water removal services here in Oceanside. Proximity to the sea can increase the chances of groundwater eruption, saltwater intrusion, and floods. Sometimes these situations are linked to weather conditions like heavy rainfall, which can raise the groundwater level. Groundwater levels can also heighten when water from the sea enters the bay, a phenomenon known as a saltwater intrusion.

How can I tell if my home is victim to groundwater intrusion?

Groundwater travels in aquifers beneath the ground. These aquifers can overflow, which causes water to rise through the soil and reach the surface level. When water tables reach a certain height, they can begin to affect your property, starting in the foundations, moving up through crawlspaces, and, eventually, moving up through floors on the ground level. Controlling this type of water intrusion can be challenging because systematic methods, such as blocking entranceways, is less effective. In many cases, drains are unable to transport water away from the street or property because they, too, are overflowing. We offer water restoration technicians to oceanside residents that require emergency draining of the property as well as the transportation and disposal of large amounts of groundwater.

What makes groundwater flooding different from other types of water intrusion?

  • Water rises from the ground, rather than from rainfall or a water source like a burst dam
  • Groundwater brings silts, debris, and muds into the home, so we classify it as a blackwater emergency
  • Crawlspaces, foundations and subterranean areas of the house are the most affected by groundwater flooding
  • It can be challenging to drain properties in areas where aquifers are overflowing as they can limit the effectiveness of sewer and plumbing systems
  • There can be significant water migration into cavities and subfloors which are tough to dry out due to restricted accessibility for equipment

What professional services should I look for to restore groundwater intrusion?

When waters in Oceanside rise from the ground, they can cause significant harm in the structural cavities of your property. Particular areas of concern can be the subfloor, which is usually constructed of wood or concrete and can be adversely affected by water exposure leading to mold, warping or cupping of frames and jointing. Our roster of technicians at SERVPRO includes applied structural drying technicians (ASD) who are experts at finding and removing moisture from hard to reach areas. ASD technicians have an essential skillset for dealing with water intrusion.

How do I dry out the cavities of my home after water intrusion?

Your home is full of cavities that ventilate, structure, and store materials like sheetrock. These areas of the house can suffer significantly with water intrusion, which can lead to mold growth, rotting, and structural harm. There are physical barriers to restoring cavities as well, like drywall. Our technicians can perform a controlled demolition to remove obstacles and gain access to structural cavities temporarily. We can then circulate warm air into these areas to dry them thoroughly and reduce the chances of mold growth.

How can I find out if there is water migration into cavities?

  • You can place moisture sensors onto the wall's surface, which measures the temperature and provides an accurate reading water levels behind the wall.
  • You can probe the subfloor of your home by using a moisture meter. You can also use moisture meters to assess the water content of materials
  • Boroscopes provide exact information on cavity conditions. However, they do require some invasive procedures. Drill small holes into the wall to feed the boroscope behind drywall.
  • Hire thermal imaging cameras to assess larger areas of the wall without having to remove drywall
  • Remove small sections of drywall or carpet pads to perform a visual inspection of the cavity. Removal of physical barriers can aid in the drying process

Can you drywall cavities without demolishing drywall or remove flooring?

Some equipment like injectidry systems is less invasive when drying wall cavities. SERVPRO technicians drill small holes beneath the baseboard of the home. They can then attach injector nozzles to the wall and circulate warm air into the cavity. Floors can benefit from placing drying mats onto the floor. This equipment covers a larger surface area and uses a centrifugal vacuum to draw moisture out of the subfloor without removing it.

Water intrusion in your property can cause water migration into wall cavities. Without proper restoration, these cavities can become hotbeds for microbial activity, commonly leading to mold growth. By enlisting ASD technicians, you can ensure that these hard to reach areas receive appropriate drying treatment and limit the secondary losses to your home.

For specialist cavity drying technicians, contact SERVPRO of Long Beach / Oceanside at (516) 536-1801.

What Should I Do After a Flood Hits My Oceanside Home?

5/10/2020 (Permalink)

floor covered with water in kitchen Flood damage can put you and your family in a very stressful situation. Contact SERVPRO to remediate the damage.

Have SERVPRO Professionals Provide Emergency Scoping and Mitigation Services

Long Island is a fabulous place to live with the advantage of being close to NYC. Still, sometimes, due to the proximity to the Atlantic Ocean, residents encounter flooding brought on by storms and high tides. After Hurricane Sandy in the fall of 2012, Long Island dealt with a massive cleanup. Having gone through it once, most residents understand the importance of a plan and professional assistance.

Should I Try to Clean the Silt and Debris Before the Professionals Arrive?

No, it is best to have professionals come to assist in the entire restoration process after flood damage to your Oceanside home for insurance documentation and your safety. Our SERVPRO IICRC (Institute of Inspection, Cleaning and Restoration Certification) technicians have your well-being and safety in mind while also being available 24/7 for an emergency. They also have the required  training and knowledge, allowing them to best deal with the damage in your home. 

What are Technicians Looking for When They Assess the Damage?

  • Contamination: Is water contaminated? If so, is there a health risk? 
  • Restoration vs. Replacement: Which is the best route to take? If an 
  • Can part of the structure be pressure-washed to clean? 
  • How do we mitigate further damage?
  • How to dry impacted materials and belongings?

How Do Technicians Know What to Dry?

  • They use moisture detection equipment to detect water throughout the home. 
  • They check surfaces; if it is porous, it may sustain more damage since more water soaks in, whereas if a durable vapor barrier was in place, the surface might not be as wet. 
  • They inspect the HVAC system to see if they need to remove any excess moisture

After a natural disaster such as a flood, you as the homeowner is most likely in a state of shock. By allowing our professionals to scope the damage and communicate with your insurance company, you are taking a massive burden off your shoulders. Contact SERVPRO of Long Beach / Oceanside at (516) 536-1801. We're Faster To Any Size Disaster.


Learn more about Oceanside here.

Why Seek Professional Help to Secure Your Water Damaged Home?

4/21/2020 (Permalink)

air mover and dehumidifier working in a home gym. SERVPRO provides industrial-grade drying equipment to mitigate water damage in Oceanside homes.

Experienced Water Damage Specialists for Oceanside Homes Mitigate Damage and Reduce Costs

It can be a considerable challenge for Oceanside homes to return to normal after a substantial water loss incident. Migrating water effects can penetrate porous materials and alter their molecular structure, warping and distorting flooring, wallboard, and trims. At the initial signs of water loss emergencies, many homeowners benefit from putting their trust in our SERVPRO team for our fast response, sophisticated approaches, and state-of-the-art equipment.

Why is speed so crucial for mitigation?

While we can say that We’re Faster To Any Size Disaster, water damage in Oceanside homes needs more than a fast response. Quickly arriving at a project site is only a small portion of what makes our reputable team a reliable choice for the damage in your house. Our extensive training to obtain Water Restoration (WRT) accreditation through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a process that nearly our entire field staff undertakes. In this way, we have skilled technicians available 24/7 to help.

How much does Experience matter?

Apart from our fast response during an emergency, customers look to our SERVPRO team to provide experience and confidence in the face of overwhelming circumstances. With years of hands-on training helping hundreds of homes and businesses through destructive water loss scenarios, we continue to command the damaged area by establishing drying zones, deploying our equipment, and managing on-site personnel to maximize mitigation.

Cutting-Edge Equipment

Water loss incidents get restored using premier equipment in our inventory. When we arrive at a damaged address, we can utilize any of dozens of devices and machines that all have a specific role in drying out compromised materials. Our READY trailers stay stocked with water mitigation tools, including:

• Axial and centrifugal air movers
• Desiccant and refrigerant dehumidifiers
• Surface moisture meters and thermal imagery cameras
• Submersible pumps and wet vacuums

Water losses are among the most common callout that our SERVPRO of Long Beach / Oceanside team responds to, so staying prepared for these emergencies can help us to continue to be a fast-responding and confident team amid a disaster. Contact us anytime at (516) 536-1801.

Why Does My Oceanside Home Smell So Bad After the Fire?

4/13/2020 (Permalink)

fire yellow tape--do not cross SERVPRO Enters as the Firemen Leave to Start the Cleanup and Recovery for a Home in Oceanside

Our SERVPRO Team Can Help to Clean and Deodorize Your Damaged Home After a Fire Loss.

It is often not hard to understand that when there is a fire, many compromising effects can damage your Oceanside home. While structural concerns remain one of your top priorities, other conditions can get addressed during the mitigation phase. Our SERVPRO team has extensive experience and the use of sophisticated tools and potent deodorization products to maximize our efficiency in the recovery of your property.

Many people do not consider odors to be the most pressing fire damage in Oceanside homes, but it can be more of a challenge than you might want to believe. Combustion and burning during a fire can often generate smoke and other odors that could be difficult to overcome without industrial-grade deodorization products and delivery systems. Even with our experienced restoration technicians, we have multiple tools and devices that cater to specific situations, parts of your home, and affected materials. Every burning material can generate its foul odor for our technicians to need to overcome when we arrive, including:

Wood
Plastics
Fibers
Chemicals
Drywall

What Should Happen Immediately to Reduce Odors?

There are steps that you can take right away to help reduce the severity of odors in your homes after a fire, but many of these are not solutions that the average homeowner can provide on their own. Instead, many people have trusted the experience and fast response of our SERVPRO team to help. By arriving quickly to your emergency, we can focus our efforts on specific tasks that can lessen the severity of harsh odors that we encounter when we get there. Some of these initial actions might include:

Debris Removal - By using shovels and other methods of discarding our mitigation technicians and in-house contractors can work to remove charred remnants of structural elements and compromised contents. This action can reduce the concentration of both harsh odors and soot threats.
 
Soot Surface Cleaning - Cleaning surfaces that could be affected by soot is also one of the ways that we could reduce potential harsh odors present in your home. Also, this action can help to provide a safer environment for responding personnel.  
 
Controlled Demolition - Our in-house contractors can perform material removal based on structural damage attributed to the fire and migrating effects. Damaged structural elements can be a concentrated point for odors.
 
Ventilation - circulating air can help to reduce the immediate severity of odor concerns but might not do much to neutralize smoke scents lingering behind.

What Special Equipment Gets Used to Neutralize Odors?

Much of our success and the deodorization of a fire-damaged home gets attributed to the right tool getting used at the right time. When removing odors, our technicians must carefully decide which of our capable machines and devices is best suited for the current loss effects to maximize our productiveness. Some of our options include:

Thermal Foggers / Vaporizers
Hydroxyl Generators
Ozone Machines
Air Scrubbers with HEPA Filtration

The choice in what devices get used over other options is a determination of our project manager and crew chief scoping the work to get done in the property before mitigation begins. The choices can get narrowed based on the types of materials affected, the size of the damaged area, and if occupants from the house are still living inside.

Can Odors Go Away on Their Own?

After almost every loss incident from destructive floods to housefires, homeowners believe that some degree of damage will naturally correct itself. When it comes to odors, the production and the severity of harsh scents can mislead property owners to a belief that these effects are waning. In gaseous states, smoke odors can penetrate porous materials and become trapped when these pores shrink after temperatures return to normal after fires get extinguished.

Because odors do not go away on their own, our SERVPRO team needs to implement the right deodorization practices that affect both the open air and trapped odors in structural elements like wood framing, drywall, and ceiling materials. Powerful tools to accomplish trapped odor neutralization are the thermal foggers in our inventory. By heating deodorization compounds to a vapor, it can penetrate porous materials to eliminate odors on contact. Even when residual odors have been neutralized, as indicated by data-driven evidence, phantosmia can still mislead occupants into sensing that malodors remain.

While multiple damaging effects can result from housefires, often odors are among the least concerning of these for customers. In truth, this can be one of the most challenging hurdles to overcome in the recovery of your home. Give our SERVPRO of Long Beach / Oceanside team call today at (516) 536-1801.

What is the Best Way to Deodorize After a Water Leak in Oceanside?

4/10/2020 (Permalink)

water damaged home “Like it never even happened.”

Technicians Perform Water Cleanup including Deodorization in Oceanside Homes

Dealing with water cleanup in your Oceanside home after a water leak may be daunting, but it is critical to deal with it right away; otherwise, you may face secondary damage such as warped flooring or dangerous mold infestations. Sometimes a pungent odor remains, indicating an underlying issue. The water restoration specialists at SERVPRO skillfully uncover the issue and then proceed to eliminate it.

Why is There an Odor After a Water Spill?
Several things that may cause a smell after a water leak in Oceanside. It could be that the water itself was contaminated and considered gray (category 2) or black water (category 3). There is also the possibility that you missed drying a wet surface, causing an odor as the water soaks into the material.

What Do Technicians do to Keep Odors from Developing?
    •    Remove water using portable and truck-mounted extraction equipment
    •    Make multiple passes to suck up as much water as possible
    •    Dry the affected area with air movers and dehumidifiers

How Do You Deal with the Smell After Cleanup?
    •    Find and remove the source
    •    Use masking agents such as time-release beads
    •    Use filtration and absorption agents like activated charcoal
    •    Use disinfectant and sanitizers to stop odor-causing bacteria and fungal growth

In cases where the odor is strong SERVPRO technicians may use an Ozone generator that uses ozone gas to mix with odor particles. The extra oxygen changes the chemical structure of the odor particles and reduces the scent. The best defense against odor after a spill is to extract and dry right away, however, when odors develop, our technicians use multiple techniques that address each specific situation.

For 24/7 assistance, contact SERVPRO of Long Beach / Oceanside at (516) 536-1801. We’re Faster to Any Size Disaster.

For more about Oceanside click here.

Essential Skills that Help Resolve Commercial Mold Damage Cases in Affected Oceanside Hotels

3/20/2020 (Permalink)

mold growing on wall We’re Faster to Any Size Disaster.

We have the skills to assist your Oceanside hotels with mold damage

Mold development might not stop operations in your workplace immediately, as other incidents would. However, mold is associated with health problems and can even lead to lawsuits from employees or clients who patronize your establishment. A hotel with patches of mold on surfaces such as ceilings, walls, or under sinks might not indicate the most sanitary conditions, thus driving clients away. Taking steps to deal with commercial mold damage immediately you suspect or notice signs, is therefore essential.

Complete remediation of commercial mold damage cases affecting Oceanside hotels requires a combination of activities, which need a variety of skills. Our SERVPRO crews are made up of several technicians with different qualifications such as:

    •    Applied Structural Drying Technicians   
    •    Applied Microbial Remediation Specialists
    •    Upholstery and Fabric Cleaning Technicians
    •    Odor Control Technicians

Dealing with mold in a hotel requires a proper understanding of the moisture sources that fuel growth. Apart from traditional sources such as leaks, moisture can originate from facilities such as pools, saunas, or gyms within the hotel. Isolating areas affected by mold from the rest of the facility is also an essential part of the restoration process. Our SERVPRO technicians can use moisture detection equipment such as thermohygrometers to check humidity levels in various sections of the hotel, thus identifying likely sources of moisture.

Removing mold colonies and debris is a crucial part of the restoration process. With several rooms and probably more than one floor, a hotel has several hidden areas where mold can develop unabated. Our SERVPRO crews perform controlled demolition to reach into such cavities. Before opening up the walls, we set up containment using plastic sheets and run a negative air machine during the actual demolition to prevent debris from spreading. We remove all porous materials heavily infested with mold and clean the rest to remove settled spores and other debris. Ventilating and dehumidifying the property helps finalize the remediation process.

Guests would not want to spend time in a moldy Westwood, Century City, or Westwood Village hotel. Call SERVPRO of Long Beach / Oceanside at (516) 536-1801 to restore your hotel to its preloss state. We’re Faster to Any Size Disaster.

For more about Oceanside click here.

Oceanside Properties Receive TLC from SERVPRO during Water Damaging Events

3/7/2020 (Permalink)

small air mover in a den drying water off the floor Need Water Removal in Your Oceanside Home? SERVPRO has the Team and Equipment--"Like it never even happened."

Water Removal Service Helps Oceanside Resident Salvage Most Possessions

As anyone familiar with Oceanside knows, local winter temperatures can get quite frigid at times.  These freezing periods are not only uncomfortable; they often cause serious problems for homeowners like Patrick, a local office worker, who recently had to deal with the devastating effects of a ruptured water pipe.  One morning, without warning, he awoke to inches of standing water in his house.  Fortunately, a water removal service like SERVPRO can save his home and salvage most of his prized possessions.

Patrick’s first reaction to this morning nightmare was panic. Concerned that irreparable damage had already been done, he was unsure if an Oceanside water removal service could save any of his waterlogged belongings.  After he got his bearings, Patrick searched on his phone for a service that might be able to help.  This was when, for this narrative, he found SERVPRO and learned about their extensive experience in mitigating water damage and restoring affected items.  This homeowner soon found out there is a science to rapidly drying out materials and surrounding air.  It takes the right technical knowledge and specialized equipment to do the job right.      

Shortly after contacted, SERVPRO can send their technicians to develop a drying plan for the affected parts of the Oceanside house.  They first established a drying goal, based on the moisture levels of unaffected rooms, which would return inundated or wet areas to their original dryness.  Progress toward this goal was monitored daily by measuring specific humidity and using moisture meters to check moisture contents.

SERVPRO started its drying project with extractors to remove as much standing water as possible since physical water extraction is over a thousand times more efficient than dehumidification.  Once they removed as much water as they could, company technicians brought in portable heaters to increase room temperatures to between 70 and 80 degrees Fahrenheit. This heating raised the moisture-carrying capacity of the air and facilitated increased evaporation.  Next, within twenty-four hours, workers used dehumidifiers to remove excess moisture from the air and reduce its relative humidity to below 40%.  Simultaneously, they strategically positioned air movers to draw in dry, warm air and blow out the damp.  All this sped up the drying process.  

After the process ended, Patrick was pleased to find that most of his belongings had been saved.  If ever faced with a similar situation, you can contact SERVPRO of Long Beach / Oceanside at (516) 536 – 1801.            

Drying Out Structures after Removing the Water Mitigates the Losses for Oceanside Property Owners--So Call SERVPRO!

3/3/2020 (Permalink)

Wet bookcase in a home office wall unit When That Leak Shuts Down Your Oceanside Home Office Call SERVPRO--We Make House Calls!

Water Cleanup in Oceanside in a Home Office Has Special Challenges

Working from your Oceanside home has its perks; however, water damage can halt a home-based virtual business just as much as a brick and mortar facility. Fortunately, SERVPRO handles any type of water loss.

A home office transcription worker, after a pipe burst in her Oceanside home, caused a large amount of water to affect the area where she worked. The water soaked the carpet, and she was concerned about her equipment and files.

Why SERVPRO?
When the technicians arrive on-site, they approach each job with compassion for what the property owner is experiencing. They find out what is essential to the homeowner in the loss area and make that element of the restoration services a priority for removal and cleaning first. It does not matter if an item has monetary or sentimental value; if it is essential to the property owner, it is important to the techs at SERVPRO.

Move Out Contents as Needed
The computer, transcription equipment, and locked filing cabinet needed removal during mitigation as the cabinet was fabricated from metal with the potential for rust, and the homeowner wanted to have her computer and equipment tested to ensure the high moisture conditions did not damage it before using it.

Water Removal and Equipment
When the water loss occurred less than 24 hours before, there is often a good chance that the carpet can dry in place, sometimes using a method called "floating." The techs spend time extracting the water using weighted wands to assist in pushing out the moisture from the padding and carpet. This attention to detail helps lessen the time needed to dry.

Drying the Office in Place
Techs put the desk and chair up on blocks for drying as they showed zero signs of water loss and made of materials that would fare well to dry in place. Once the room dried, the techs set the office back up for the homeowner, so she could get back to the business of transcribing for her clients.

SERVPRO of Long Beach / Oceanside at (516) 536-1801 helps property owners with any size water cleanup and makes the loss to the home "Like it never even happened."