What our Customers say...
The team was great!
Very reputable and professional.
Live in a co-op, the apartment upstairs did repairs in their bathroom it leaked and my whole plaster ceiling fell down. Its a small bathroom so the job was not that big. They were here within an hour of the call, cleaned all the plaster up and left a dehumidifier and large fan to dry the area up. I did not need the company for repairs so I was very pleased with their work.
Excellent service! Took a "crappy" situation and made it better, quickly and professionally. Pleasure dealing with all staff members.
I hope the rebuild will go as smoothly as the cleanup. I have to say that the people you sent to my house after my frantic call on Saturday were there within hours of my call. Your wonderful employee Ricky has to be the nicest, calmest man. He assured me that he would treat my home as if it was his (: . He and his crew set up fans and a dehumidifier to run over the weekend and they would be back on Monday. They returned as scheduled and removed insulation and wall board. All was left neat and clean. Please let all the crew know how much I appreciate their kindness. I would not hesitate to recommend your company to anyone. This is not my first experience with your company. I hope it will be the last, if not I will surely call again.
I will write another review after the rebuild. Thank you again, Irene Wrightington
Prompt, professional, perfect - our experience with SERVPRO.
I am very impressed with your service crew. Ricky, Paul and Nelson were so polite and nice. They did a fantastic job on my kitchen and were very careful and clean. I am confident the mold is gone for good. Thank you so much!
The SERVPRO staff was extremely supportive, helpful, and friendly in trying to remove excess moisture from my crawlspace. They continued to send staff to evaluate and work towards solving this problem. John has been personable and concerned through this process as we continue to create a moisture solution.
In late August of 2012 we had a house fire...Within the hour the management team from SERVPRO of Oceanside showed up...They made arrangements for temporary power... Their crew was exceptionally courteous and professional... The compassion and care shown by all members of the team helped so much in making a horrible experience bearable. Their efforts to salvage as many personal items as possible showed us that their commitment to customers goes far beyond just a job, it is true caring.
A sudden sewer backup prompted me to reach out to SERVPRO. Their response and customer service was extraordinary. The SERVPRO technicians arrived on time and quickly began the remediation process. It was good to be able to finally rest knowing that they were on the job. I can honestly say that when SERVPRO was done it really was Like it never even happened®.